1. Introduction

At Scentesia Fragrance, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages visited, time spent on the site, and interactions with content.

3. How We Use Your Information

We use the data collected to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send updates, promotions, and newsletters (if opted in).
  • Improve website functionality and user experience.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms.
  • Legal Authorities: When required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These include:

  • Essential Cookies: For website functionality.
  • Analytics Cookies: To monitor website performance (e.g., Google Analytics).
  • Marketing Cookies: For personalized ads and offers.

You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your data.
  • Correction: Update inaccurate information.
  • Deletion: Request the removal of your data.
  • Opt-out: Unsubscribe from marketing communications.

To exercise these rights, contact us at info@scentesiafragrance.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@scentesiafragrance.com

Phone:+92 309 1221702

Address: Gulshan e Iqbal Block 1A